- Reduce Total Cost of Ownership (TCO)
- IT capabilities can be redirected towards managing core business needs
- Eases adoption of new business processes and changing business conditions
- Increases levels of support and network availability
- Access to enhanced skill base
Remote Network Monitoring
- Proactive monitoring & periodic health check of all network elements
- Link Monitoring
- Device Monitoring
- Single window interface to track network & CPE performance
- Detailed reports on service uptime & performance
Remote Network Management
- Network Management, Incident Management, Problem Management,
- Change management, Capacity Planning & Management
- Vendor SLA Management
- Service Continuity & Availability Management
- Annual Onsite Maintenance Support
